It is 90 degrees hot outside, and your air conditioner is on the fritz. You call a couple of AC repair companies, yet they are telling you that it will be next week before they can even look at your unit. What do you do?
Here are some tips for choosing a reliable AC repair Liberty Hill, TX when you are in a bind.
Check Google, Yelp, or another review site.
When your air conditioner goes out, the first thing you should do is check Google, Yelp, or another review site for HVAC companies in your area. Online sources can give you an idea of what other customers thought of the company’s service, weed out those that have poor customer service or that don’t do a good job repairing air conditioners, help you compare prices between different AC repair Liberty Hill, TX companies, and find a service provider located near you, which can make it easier to get your unit repaired.
Get recommendations from friends or family.
If you don’t have time to check online review sites, ask your friends or family members if they have used an AC repair company in the past and whether they would recommend them. You can expect honest feedback about their experience with a particular company, which will help you narrow down your choices and find one you can trust your hard-earned money with.
Plus, you might be eligible to receive discounts or special deals if you use a company that your friends or family members had previously worked with. In case they can’t give you a specific recommendation, they may be able to tell you which companies to avoid.
Check the company’s licensing and insurance.
A properly licensed HVAC company ensures the technicians have undergone the training and experience needed to do a good job. By being insured, you will be fully protected financially if something goes wrong during the course of the repair.
Any reputable company will be happy to provide you with proof of their licensing and insurance, so if they hesitate or refuse, that should be a red flag. In addition, find out whether the company is bonded and ask about their warranty policy. A good AC repair Liberty Hill, TX will stand behind their work and offer a warranty on parts and labor.
Experience matters.
You don’t just entrust someone with your air conditioner repair because they say so. In the same way you would want a mechanic with years of experience working on your car, you want an experienced technician working on your unit.
HVAC companies with years of experience in the industry already have seen and fixed all sorts of AC problems, so they will be able to quickly diagnose the issue and get it fixed without having to order parts or do trial-and-error. In addition, they are more likely to be up-to-date on the latest technology and advances in the HVAC industry, which means they can offer you more options for repairing your unit and may be able to do a better job of preventing future problems.
However, it doesn’t necessarily mean that newer companies are not good. Some of them may have been in the business for a shorter time, but they may have been just as experienced technicians. The key is to do your research for AC repair Liberty Hill, TX and ask around to find out whether a particular company is reputable and has a good track record.
Look for a company that offers 24/7 service.
You never know when your air conditioner will go out, and you don’t want to wait until the next business day for someone to come out and look at it. The very night your unit decides to break down is usually when the temperature outside is at its hottest, which means you will be stuck in an unbearable house until someone can fix it.
That is why it is important to find an HVAC company that offers 24/7 service. That way, you can call them as soon as your system goes out, and they will dispatch a technician to your home right away. In addition, some companies may even offer emergency services for an additional fee.
Promptness cannot be underestimated.
How long it takes for the technician to arrive at your home can make a big difference in how comfortable you are. If it is a hot day and your AC is out, every minute that goes by is another minute that you are sweating it out in your house.
It is one thing to have a company that offers 24/7 service, but it is another thing to get someone out to your house in a timely manner. When you make that call for an AC repair Liberty Hill, TX appointment, the dispatcher should be able to give you an estimated time of arrival for the technician. He must be on time and can get to work right away.
If the company is constantly giving you the runaround or the technician is taking a long time to figure out what is wrong with your unit, that is a red flag that you may want to look for another company.
Be sure to ask about the company’s payment policy.
When it comes time to pay the bill, you don’t want any surprises, so be sure to ask about the company’s payment policy upfront. Find out whether they charge by the hour or by the job and how much they charge for parts and labor. Also, ask about any discounts or specials that they offer.
Some may provide a discount if you schedule your repair during off-peak hours or if you are a senior citizen. Others may offer a package deal if you need to have more than one repair done. Either way, it is important to know how much you will be expected to pay so that you can budget accordingly and avoid unnecessary expenses.
The Better Business Bureau (BBB) is a good place to check for complaints.
The BBB is a nonprofit organization that aims to promote trust between consumers and businesses by collecting customer reviews, maintaining a complaints database, and offering dispute resolution services.
You can check the Better Business Bureau website to see if an AC repair Liberty Hill, TX company you are eyeing to work with is accredited and find out whether there have been any complaints or unresolved issues filed against them.
Don’t overlook the little things.
Make sure not to overlook the little things that can make a big difference in your experience. For instance, find out whether the company offers flat-rate pricing or free estimates, other than emergency services. These are all indicators of a company that is customer-focused and committed to providing the best possible service. All these factors can play a role in your decision-making process.
Get multiple estimates.
When you have narrowed down your choices to a few companies, get estimates from each of them. Many AC repair Liberty Hill, TX companies will provide a free estimate, so take advantage of that.
In addition to price, pay attention to how long the company says the repair will take and whether they guarantee their work. Once you have all the estimates, compare them side-by-side to see which company is offering the best value for your money.
Don’t fall into the trap of thinking that the most expensive company is the best.
There’s a lot of truth to the saying, “you get what you pay for.” However, that doesn’t mean that the most expensive AC company is always the best. In fact, some are known for their high-pressure sales tactics and overpriced services.
Likewise, don’t assume that the most affordable option is the worst either. Instead, take the time to research different HVAC companies and get a feel for what they offer. After all, you want to be comfortable in your own home, and you deserve to have someone that can provide that for you.
Find a Top-Quality AC Repair Service in Liberty Hill, TX
Texas is a beautiful state with a lot to offer, but the heat can be unbearable. The last thing you want to deal with is a broken air conditioner in the middle of summer, especially if you have young children or elderly family members in your home.
If you are in the market for a heating and cooling company that will never leave you in the lurch, Covenant Air Conditioning & Heating is just a phone call away! We offer top-quality AC repair Liberty Hill, TX you can always count on – even during emergency situations. As a family-owned and operated business with more than 20 years of experience, we know a thing or two about customer service and satisfaction.
In addition, we offer a wide range of services, including AC installation and maintenance, so you can rest assured that we will be there for you every step of the way. The 100% satisfaction guarantee on all our work means you are making a wise investment.
Call us today at (512) 318-2257, and we will be happy to provide a free estimate!